TERMS & CONDITIONS
Standard terms & conditions for surveyors & consultants
"Surveyor"/"Consultant" is the Surveyor/Consultant trading under these conditions.
"Client" is the party at whose request and/or on whose behalf the Surveyor/Consultant undertakes surveying services.
"Report" means any report or statement supplied by the Surveyor/Consultant in connection with instructions received from the Client.
"Disbursements" means the cost of all reasonable photography, reproduction of drawings, diagrams, sketches and printing, duplicating and, where applicable, electronic transmission fees, and all reasonable and appropriate expenses including travel, refreshments and hotel accommodation where an overnight stay is necessary.
"Fees" means the fees charged by the Surveyor/Consultant to the Client and including any value added tax where applicable.
"Payment Due Date" means 30 days (or other such time period as may have been agreed in writing between the parties) following the relevant invoice date.
The Surveyor/Consultant shall provide its services solely in accordance with these terms and conditions.
The Client will set out in writing the services which it requires the Surveyor/Consultant to provide. The Surveyor/Consultant will confirm in writing that it accepts those instructions or alternatively what services it will perform in connection with the Client's instructions. If the Client does not provide written instructions, the Surveyor/Consultant will provide written notice of the services it will provide for the Client to agree. Once the Surveyor/Consultant and the Client have agreed what services are to be performed any subsequent changes or additions must be agreed by both parties in writing.
4. Invoicing and Payment Terms
(a) Invoicing Fees and Disbursements
The Client shall pay the Surveyor/Consultant's Fees and Disbursements punctually in accordance with these Conditions and in any event not later than the Payment Due Date or in such other manner as may have been agreed in writing between the parties. Fixed charge of 0,5 hour for Administration & Invoicing and minimum 0,5 hour for Registration, coordination & communication will be added to our fee invoice. Any questions regarding items or amounts included in an invoice should be raised by before the Payment Due Date, otherwise the entire invoice amount shall be deemed as accepted by the Client. Overdue payments shall bear interest at the rate prescribed according to the Norwegian Act of 17 December 1976 No. 100 relating to Interest on Overdue Payments (9.50% p.a. as of 1 January 2014, but subject to change).
(b) Payments on Account
The Client may be asked for payments on account of Fees and/or Disbursements from time to time and it is a condition of the Surveyor/Consultant's acceptance of the Clients instructions that the Client agrees to make such payments. It should be clearly understood that the total amount of Fees and Disbursements in the matter may amount to more than the payments on account requested. Monies on account will be paid into a client account until used for disbursements or until delivery of an invoice. The Client may request confirmation of the monies remaining on account at any time. If further requests for payment on account are not paid promptly by the Client, the Surveyor/Consultant reserves the right to decline to act further.
5. Obligations and Responsibilities
The Client undertakes to ensure that full instructions are given to the Surveyor/Consultant and are provided in sufficient time to enable the required services to be performed effectively and efficiently and to procure all necessary access for the Surveyor/Consultant to goods, premises, vessels, installations and transport and to ensure that all appropriate safety measures are taken to provide safe and secure working conditions. The Surveyor/Consultant shall not be liable for the consequences of late, incomplete, inadequate, inaccurate or ambiguous instructions.
The Surveyor/Consultant shall use reasonable care and skill in the performance of the services in accordance with sound marine surveying/consulting practice.
The Surveyor/Consultant shall submit a final written Report to the Client following completion of the agreed services describing the Surveyor's/Consultant's findings and the condition and/or quality of the object and/or purpose of the assignment, unless otherwise expressly instructed by the Client not to do so.
The Surveyor/Consultant undertakes not to disclose any information provided in confidence by the Client to any third party and will not permit access to such information by any third party unless the Client expressly grants permission save where required to do so by an order of a competent court of law.
The right of ownership in respect of all original work created by the Surveyor/Consultant remains the property of the Surveyor/Consultant.
(f) Conflict of Interest/Qualification
The Surveyor/Consultant shall promptly notify the Client of any matter including conflict of interest or lack of suitable qualifications and experience, which would render it undesirable for the Surveyor/Consultant to continue its involvement with the appointment. The Client shall be responsible for payment of the Surveyor/Consultant's Fees and Disbursements up to the date of notification.
Without prejudice to Clause 7, the Surveyor/Consultant shall be under no liability whatsoever to the Client for any loss, damage, delay or expense of whatsoever nature, whether direct or indirect and howsoever arising UNLESS same is proved to have resulted solely from the negligence, gross negligence or wilful default of the Surveyor/Consultant or any of its employees or agents or sub-contractors.
In the event that the Client proves that the loss, damage, delay or expense was caused solely by the negligence, gross negligence or wilful default of the Surveyor/Consultant aforesaid, then, save where loss, damage, delay or expense has resulted from the Surveyor's/Consultant's personal act or omission committed with the intent to cause same or recklessly and with knowledge that such loss, damage, delay or expense would probably result, the Surveyor's/Consultant's liability for each incident or series of incidents giving rise to a claim or claims shall never a sum calculated on the basis of ten times the Surveyor's/Consultant's charges or NOK 1,500,000.00 whichever is greater. The Surveyor/Consultant shall not be liable for loss of or damage to equipment and other items placed at its disposal by or on behalf of the Client however such loss or damage occurs.
Except to the extent and solely for the amount therein set out that the Surveyor/Consultant would be liable under Clause 6, the Client hereby undertakes to keep the Surveyor/Consultant and its employees, agents and subcontractors indemnified and to hold them harmless against all actions, proceedings, claims, demands or liabilities whatsoever or howsoever arising which may be brought against them or incurred or suffered by them, and against and in respect of all costs, loss, damages and expenses (including legal costs and expenses on a full indemnity basis) which the Surveyor/Consultant may suffer or incur (either directly or indirectly) in the course of the services under these Conditions.
8. Force Majeure
Neither the Surveyor/Consultant nor the Client shall, except as otherwise provided in these Conditions, be responsible for any loss, damage, delay or failure in performance hereunder arising or resulting from act of God, act of war, seizure under legal process, quarantine restrictions, strikes, boycotts, lockouts, riots, civil commotions and arrest or restraint of princes, rulers or people.
The Surveyor/Consultant shall effect and maintain, at no cost to the Client, Professional Liability Insurance for such loss and damage for which the Surveyor/Consultant may be held liable to the Client under these terms and conditions.
10. Surveyor's/Consultant's Right to Sub-contract
The Surveyor/Consultant shall have the right to sub-contract any of the services provided under the Conditions, subject to the Client's right to object on reasonable grounds. In the event of such a sub-contract the Surveyor/Consultant shall remain fully liable for the due performance of its obligations under these Conditions.
11. Time Bar
Any claims against the Surveyor/Consultant by the Client shall be deemed to be waived and absolutely time barred upon the expiry of one year from the submission date of the Report to the Client.
12. Jurisdiction and Law
These Conditions shall be governed by and construed in accordance with the laws of Norway and any dispute shall be subject to the exclusive jurisdiction of the Norwegian Courts.
Wesmans is a data controller for all lines of businesses under ownership or management.
This privacy notice is written to comply with the European Union General Data Protection Regulation (GDPR). Should you have any questions or wish to raise a GDPR related issue / complaint with us, please email firstname.lastname@example.org to reach our Data Controller or call +47 4000 43 88
Why do we possess your information?
Wesmans may process personal information as part of its daily business of: Surveying, Loss Prevention, Claims Handling, Claims Adjusting, Risk Management, Legal Services, Technical Consultancy and Employment.
We may disclose your personal information to a third party or provider for the following reasons:
- It is necessary for the performance of the service we provide you and / or your insurer
- It is necessary to meet a legal or regulatory obligation we may face
- Where we have a legitimate business interest to use your information
- Where you have given your insurer and / or us your consent
We do not seek or hold:
- Genetic or biometric data
- Data revealing racial or ethnic origin
- Political opinions, religious or philosophical beliefs, or trade-union membership
Information is stored 'in the cloud' and as such subject to our IT security policy. The cloud storage is secure and details can be given upon request.
Our data is encrypted.
Wesmans has in place plans for business continuity and disaster recovery plan. In the event of a data breach, our controller is able to report to the relevant supervisory authorities without undue delay.
Our web site(s) collects NO information about you, offers no services and does not require you to submit personal information. The site is provided for information and assistance. No information you submit will be used other than in the course or connection with our legitimate inquiries.
How long the data will be retained
Retention of specific records may be necessary for one or more of the following reasons:
- To fulfil statutory or other regulatory requirements.
- To evidence events/agreements in case of disputes.
- To meet our operational needs.
The right to access, change, delete, restrict, object, request a copy
You have rights regarding the personal data we store on your behalf. These are:
The right to access
You are entitled to a confirmation whether we are processing your data, a copy of your data, and information about purposes of processing, who do we disclose it to, whether we transfer it abroad and how we protect it, how long we keep it for, what rights you have, where we got your data from and how you can make a complaint.
The right to rectification
If you believe the personal information we hold about you is inaccurate or incomplete you can request for it to be rectified.
The right to erasure
If you withdraw your consent, terminate a contract with us or you believe the personal information is no longer necessary for the purposes for which it was collected, you may request your data to be deleted. However, this will need to be balanced against other factors, for example there may be certain regulatory obligations which mean we cannot comply with your request.
The right to restriction of processing
You can ask us to restrict (i.e. keep but not use) your personal data, but only where:
- Its accuracy is contested, to allow us to verify its accuracy; or
- The processing is unlawful, but you do not want it erased; or
- It is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or
- You have exercised the right to object, and verification of overriding grounds is pending.
We can continue to use your personal data following a request for restriction, where we have your consent; to establish, exercise or defend legal claims; or to protect the rights of another natural or legal person.
The right to data portability
If we collected your information under a contract or your consent, you can request from us to transfer your personal information to provide it to another third party of your choice.
The right to object
You have the right to object at any time to processing of your personal data where processing is necessary for the performance of a task carried out in the public interest, or in the exercise of an official authority vested in the controller. You may also object where the processing is necessary for the purposes of the legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms, in particular where you are a child.